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Exercise 9 – Continuous improvement

Time 45 minutes

Divide into three groups and rotate organisations

Download the continuous improvement form

You are part of an SAG that has been directed by the SRC to consider the continuous improvement of the SMS

Work through the Continuous Improvement template and complete the form.

Use imagination and assumptions to create a scenario regarding the SMS performance.  The aim is not to produce a ‘correct answer’ but to consider how the SMS may or may not be performing.

Give a five minute presentation to the class on your work